Privacy Policy
Last updated: February 26, 2026
What we collect
We collect contact details required to deliver alerts (phone number and/or email address), route selection, and basic delivery metadata.
How we use information
We use the information only for school bus notification delivery and service operations.
Sharing
We do not sell personal information. Service providers (for example, cloud messaging/email providers) may process data required to deliver alerts.
Retention
We retain data only as long as reasonably needed to operate and support the service.
Your choices
- Reply STOP to opt out of SMS notifications.
- Reply HELP for support information.
- To update or remove contact details, request changes through the Brent school bus representative.
- Customer care contact: Brent school front office / bus representative, or alerts@whereisthebusnow.com.